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Email & SMS Automation

Follow-up that runs while you work.

Most businesses send an occasional newsletter and leave their best moments unattended: the first week after sign-up, the abandoned cart, the overdue appointment. We automate those moments with consent built in.

From $1,499

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In short

Email and SMS marketing automation means messages that send themselves at the right moment: a welcome series after sign-up, appointment reminders, follow-ups after an enquiry, abandoned-cart emails, recall reminders and win-back offers. FIMM builds these flows on Klaviyo, Mailchimp, HubSpot or your CRM, writes the messages, and sets up consent capture, unsubscribe handling and SMS registration. A flow build starts at $1,499 as a one-time fee.

Klaviyo Mailchimp SMS marketing CASL consent 10DLC Lifecycle flows
What we build

What we build.

A

Lifecycle flows

Welcome, post-purchase or post-visit, abandoned cart, browse, recall and win-back flows, each triggered by real customer behaviour. Every flow stops as soon as the customer books, buys or replies.

B

Copy and design

Messages written in your voice and email templates designed to your brand that display properly on phones and in dark mode. Templates are built so your team can edit text without breaking the layout.

C

Consent capture

Sign-up forms and checkboxes that record consent, with when and where it was given, so your list is built the way CASL and US rules expect.

D

SMS setup

Text flows with opt-in, STOP handling and US 10DLC brand and campaign registration completed before the first message goes out.

E

Segmentation

Lists split by purchase history, service, location or engagement, so people get messages that fit them. A patient due for a cleaning and a first-time buyer should never receive the same email.

F

Platform setup and sync

Klaviyo, Mailchimp, HubSpot or your CRM connected to your store, booking system or website forms, with data flowing automatically. Purchases, bookings and unsubscribes sync both ways, so nobody is emailed after opting out.

How it ships

How a flow build runs.

We map the moments worth automating, write and design the messages, then build and test every flow inside your own platform.

01

Map

We list the customer moments worth automating and check your list, consent records and platform.

02

Write

Flows are planned, messages written and templates designed, with your approval at each step.

03

Build

Flows, forms, segments and SMS registration are set up and tested with real triggers.

04

Hand over

Documentation and a walkthrough, with optional monthly help to add campaigns and tune flows.

Frequently asked

Common questions.

What does the $1,499 build include?
A core set of automated flows, such as a welcome series and enquiry follow-up, written, designed and built in your platform. It includes consent capture forms, unsubscribe handling and testing with real triggers before anything goes live. The build is a one-time fee from $1,499, and the flows keep running in your account afterward.
Do we need consent to email customers in Canada?
Yes. CASL requires express or implied consent, sender identification and a working unsubscribe in every commercial message. We build forms that record consent and track implied-consent windows where your platform supports it. We provide technical implementation, not legal advice.
What do we need before sending marketing texts in the US?
Business texting from a standard local number requires 10DLC brand and campaign registration with the carriers, and unregistered traffic gets blocked. You also need consent that meets TCPA rules. We handle the registration and opt-in setup, and your lawyer should confirm your consent wording.
Which platform should we use?
Klaviyo suits online stores, Mailchimp suits simple lists, and HubSpot suits B2B teams that also need a CRM. If you already use a CRM such as GoHighLevel or Zoho, we can often build the flows there. We recommend what fits how you sell.
Will our emails land in spam?
Deliverability depends on your domain setup, list quality and sending habits. Gmail, Yahoo and Microsoft expect bulk senders to have SPF, DKIM and DMARC in place, plus one-click unsubscribe. We set up the basics during the build, and our Email Deliverability & DMARC service covers the full domain work.
Can you write the emails?
Yes. We write every message in the flows to match your tone, and you approve them before anything goes live. You can also send us existing copy to edit.
Can you move us to a different email platform?
Yes. We migrate lists, consent records, segments and templates, rebuild the flows in the new platform and test them before the old ones are switched off. Consent history moves with each contact, which matters under CASL.
Do you manage campaigns after the build?
Optional monthly support is available for newsletters, seasonal campaigns and flow tuning. The build itself is a one-time fee, and the flows keep running in your account without us.
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Let's build
something.

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