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Industries · Home services

Answer the call while your crew works.

We answer calls and texts while you are on the job, put estimates and service visits on your calendar, and keep your Google profile and reviews working for you.

In short

FIMM Digital helps HVAC, plumbing, roofing, electrical and other home service businesses in the United States and Canada respond to every lead. An AI receptionist answers calls and texts while your crew is on site, collects job details and schedules estimates or service visits. Missed calls get an instant text back. We also run Google Local Services Ads, request reviews after each job, keep your Google Business Profile and service-area pages current, and connect it all to your field service software.

What gets in the way

The problems we fix.

A

Calls come in while hands are full

Technicians are on roofs, in crawl spaces or driving between jobs. A missed call from a homeowner with a leak is often a job that goes to someone else.

B

Web and ad leads wait too long

Enquiries from your website, Google and Facebook sit in an inbox until evening, by which time the customer may have hired another company.

C

Thin websites and listings

Many trade sites leave out service areas, hours and common questions, which makes it harder to show up in local search and harder for customers to choose you.

D

Review requests depend on memory

Customers are happiest when the job is done, but asking for a review is easy to forget at the end of a long day.

Frequently asked

Common questions.

Can the AI receptionist put jobs into Jobber, ServiceTitan or Housecall Pro?
Where your field service software allows it, we connect the receptionist so job requests land on the right calendar. Otherwise it sends the job details to your dispatcher by text or email to confirm.
What happens with an emergency call in the middle of the night?
You set the rules. The receptionist can flag urgent jobs such as no heat or an active leak and forward them to your on-call phone, and take a detailed message for everything else.
Can you manage our Google Local Services Ads?
Yes. We set up and manage your Local Services Ads profile, job categories and budget, and pair it with the AI receptionist so ad calls get answered. Badges such as Google Screened or Google Guaranteed are earned by your business through Google's own checks, so FIMM cannot obtain them for you.
Is it legal to text customers who called us?
We set up text messaging with US 10DLC registration and the consent steps expected under the TCPA in the US and CASL in Canada. FIMM provides technical implementation, not legal advice, so check anything unusual with your own adviser.
We already use an answering service. Why switch?
An answering service usually takes messages. An AI receptionist can also answer common questions, collect job details, schedule the visit and send the information straight into your systems. Some businesses run both for a while before deciding.
How much does this cost for a small trade business?
The AI Front Desk starts from $299/mo and Google Local Services Ads management from $399/mo, both month-to-month, cancel anytime. Ad spend is paid by you directly to Google.

Let's talk about
your business.

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