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Home/Industries/Dental & Medical Clinics
Industries · Dental & medical

Answer every patient call, even after hours.

We set up an AI front desk, missed-call follow-up and review requests around your existing practice software, so your team spends less time on the phone and more time with patients.

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In short

FIMM Digital helps dental practices and medical clinics in the United States and Canada answer more calls and fill more appointments. We set up an AI front desk that answers routine questions, takes booking requests and hands urgent or clinical calls to your staff. Missed calls get an instant text, satisfied patients get a review request, and your website and Google profile stay accurate. AI tools are configured to avoid storing health information unless your compliant setup allows it.

What gets in the way

The problems we fix.

A

Phones ring during treatment

Front desk staff are checking patients in and out, so calls at busy times go to voicemail and many callers never leave a message.

B

After-hours enquiries go nowhere

New patients often search in the evening and on weekends. If nobody answers, they call the next clinic on the list.

C

Recalls and reactivation slip

Patients overdue for hygiene or follow-up visits stay overdue because nobody has time to work through the list.

D

Listings and reviews drift

Your Google profile shows old hours or missing services, and satisfied patients rarely leave a review unless they are asked at the right moment.

Services

Services for Dental & Medical Clinics.

17

AI Front Desk

A voice AI receptionist packaged for your industry: it answers calls, books appointments in your system, and passes the right calls to your staff.

From $299/mo

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18

Speed-to-Lead & Missed-Call Text-Back

Missed calls get an instant text, every lead lands in your CRM, and a short follow-up sequence you approve runs where consent allows.

From $299/mo

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21

Review & Reputation Management

Steady new Google reviews, human-approved replies to each new review and alerts on unhappy customers, run for each of your locations.

From $199/mo per location

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04

AI Visibility & GEO

Get cited and recommended by ChatGPT, Perplexity, Claude and Google AI Overviews, as well as ranked in classic Google.

Audit $750, then from $399/mo

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27

Email & SMS Marketing Automation

Automated email and text flows that welcome, remind, follow up and win back customers, built with consent capture for CASL and US texting rules.

From $1,499

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29

Business Systems Integration

Coded connections between your accounting, payments, CRM and in-house software, so data is entered once and every system agrees.

From $1,999

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Packages

Packages that fit.

01

AI Agents

AI that answers your chats and calls, qualifies leads and books appointments, around the clock.

From $499 setup + $199/mo

What's included →
02

SEO & Local Search

Get found on Google, Google Maps and AI search when nearby customers look for what you sell.

From $349/mo

What's included →
03

Website Design & Build

A fast, modern website that turns visitors into enquiries, on custom code, WordPress or Shopify.

From $999

What's included →
Frequently asked

Common questions.

Will an AI receptionist give medical advice to our patients?
No. It answers routine questions such as hours, location, accepted coverage and new-patient steps, and it takes booking requests. Anything clinical or urgent is passed to your staff. Callers who describe an emergency are told to call 911 or go to the nearest emergency department, alongside any other rules you set.
Is this HIPAA or PHIPA compliant?
FIMM is not a HIPAA or PHIPA compliance provider and does not give legal advice. We configure AI tools to avoid storing health information unless your compliant setup allows it, and we work within the vendors and agreements your clinic already has. Your privacy officer or legal adviser should confirm the setup meets your obligations.
Will it work with our practice management software?
Where your practice software offers an API or booking integration, we connect the AI front desk to it. Where it does not, booking requests reach your team as a structured message to confirm, so nothing is entered twice.
Will patients know they are talking to an AI?
Yes. The assistant says it is automated at the start of the call and transfers to a person when asked. Patients who prefer to speak with staff can always reach them.
Can you text patients who called and did not get through?
Yes. Missed-call text-back sends an instant reply and logs the enquiry for your team. We set it up with the consent and registration steps each country requires, such as US 10DLC registration and CASL consent in Canada.
What does an AI front desk cost for a clinic?
The AI Front Desk starts from $299/mo, month-to-month, and you can cancel anytime. Missed-call text-back and review management are separate services that can run alongside it.

Let's talk about
your business.

// A 30-minute call · one problem worth solving · a straight answer on fit

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