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Industries · Law firms

Capture every new client enquiry, day or night.

We build intake that answers calls and web enquiries around the clock, collects the facts your team needs and routes promising matters to the right lawyer.

In short

FIMM Digital builds client intake systems for law firms in the United States and Canada. An AI intake assistant answers calls, chats and web forms at any hour, collects contact details and the basic facts of a matter, and sends a clean summary to your team or practice management software. The AI never gives legal advice, and conflict checks and engagement decisions stay with your firm. We also handle missed-call follow-up, review requests, search visibility and the integrations behind them.

What gets in the way

The problems we fix.

A

Enquiries arrive when lawyers are busy

Potential clients call during hearings, meetings and evenings. When the phone goes unanswered, they move on to the next firm in their search results.

B

Intake is inconsistent

Different staff ask different questions, so lawyers get partial notes and spend time chasing basic facts before they can assess a matter.

C

Poor-fit calls take up staff time

Calls about practice areas you do not handle, or places you do not serve, still need someone to answer and redirect them politely.

D

Other firms show up first

Firms with thin practice-area pages and few recent reviews rarely appear when people search, or ask an AI assistant, for a lawyer nearby.

Frequently asked

Common questions.

Will the AI give legal advice to callers?
No. It is set up to collect information only: name, contact details, practice area, location and a short description of the matter. If a caller asks for advice, it explains that a lawyer will follow up.
How are conflict checks handled?
Conflict checks remain with your firm. The intake assistant collects the names of the parties involved so your team can run its usual conflict process before anyone is engaged.
Can intake connect to Clio or MyCase?
Where your practice management software offers an API, we connect intake to it so new enquiries arrive as leads or contacts. If a direct connection is not available, summaries go to your inbox or CRM instead.
Does this fit bar and law society advertising rules?
Advertising and client-communication rules differ by state and province. We write the scripts and pages with your firm and follow the rules you give us. FIMM provides technical implementation, not legal advice, and your firm stays responsible for compliance.
Will callers know they are speaking with an AI?
Yes. The assistant says it is automated and offers a transfer to staff during office hours or a callback after hours. Callers who want a person are never kept in a loop.
What does it cost to get started?
The AI Front Desk starts from $299/mo, month-to-month, cancel anytime. Connecting intake to your practice management software is a one-time project from $1,999.

Let's talk about
your business.

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