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Industries · Property management

Handle leasing and maintenance calls around the clock.

We automate leasing enquiries, maintenance requests and owner updates around your property management software, so your team handles exceptions instead of routine calls.

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In short

FIMM Digital helps property management companies in the United States and Canada handle leasing enquiries and maintenance requests around the clock. An AI assistant gives every prospect the same approved listing information, schedules showings and sends application links. Tenants report maintenance issues by phone or text, and the assistant separates urgent from routine requests and routes each one. We connect it to AppFolio, Buildium or Yardi where their integrations allow, and build tenant and owner portals when standard tools fall short.

What gets in the way

The problems we fix.

A

Leasing enquiries outnumber your team

Prospects ask the same questions about availability, pets, parking and showing times, often after hours, and slow replies leave units empty longer.

B

Maintenance requests arrive everywhere

Tenants call, text, email and use the portal, so requests get lost and urgent issues can sit behind routine ones.

C

Owners expect regular updates

Owners want clear reports and quick answers, and pulling that information together by hand takes hours every month.

D

Consistency is hard across staff

Every prospect should get the same information and the same treatment, which is difficult to maintain across different staff, shifts and properties.

Services

Services for Property Management.

17

AI Front Desk

A voice AI receptionist packaged for your industry: it answers calls, books appointments in your system, and passes the right calls to your staff.

From $299/mo

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07

Workflow Automation

Your apps talking to each other on n8n, Make.com or Zapier, built with error handling and monitoring instead of fragile templates.

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29

Business Systems Integration

Coded connections between your accounting, payments, CRM and in-house software, so data is entered once and every system agrees.

From $1,999

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30

Client Portals & Internal Tools

A branded portal for your clients and the internal tools your staff need, with logins, documents, approvals and roles, owned by you.

From $4,999

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18

Speed-to-Lead & Missed-Call Text-Back

Missed calls get an instant text, every lead lands in your CRM, and a short follow-up sequence you approve runs where consent allows.

From $299/mo

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21

Review & Reputation Management

Steady new Google reviews, human-approved replies to each new review and alerts on unhappy customers, run for each of your locations.

From $199/mo per location

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Packages

Packages that fit.

01

AI Agents

AI that answers your chats and calls, qualifies leads and books appointments, around the clock.

From $499 setup + $199/mo

What's included →
02

Custom CRM

A CRM that fits how your team actually sells and serves, instead of bending your process to off-the-shelf software.

From $3,999

What's included →
Frequently asked

Common questions.

How do you keep a leasing assistant fair to every prospect?
We script the assistant to give every prospect the same approved information about the unit and to avoid describing neighbourhoods or suggesting who a property would suit. Questions about accommodations, eligibility or anything sensitive are passed to your staff. Have your own adviser on fair housing (US) and human rights (Canada) rules review the scripts, because FIMM provides technical implementation, not legal advice.
Can tenants report emergencies to the AI?
Yes. You define what counts as an emergency, such as flooding or no heat, and the assistant forwards those to your on-call contact right away. Where your rules say so, it tells callers to contact emergency services first, and routine requests are logged for the next business day.
Does it work with AppFolio, Buildium or Yardi?
Where your platform offers an API or integration for your account, we connect it so requests and leads land where your team already works. When a direct connection is not available, we use email parsing or automation tools such as n8n, Make or Zapier.
Can you build a custom owner or tenant portal?
Yes. Client Portals & Internal Tools start from $4,999 one-time and can show owners their statements, documents and open work orders in one place. We build on Laravel and React and connect the portal to your existing systems.
What does it cost to get started?
The AI Front Desk starts from $299/mo, month-to-month, cancel anytime. Connecting it to your property management software is a one-time project from $1,999.

Let's talk about
your business.

// A 30-minute call · one problem worth solving · a straight answer on fit

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