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Missed-Call Text-Back

Missed the call. Kept the customer.

When nobody can pick up, the caller may try the next business on the list. A quick, friendly text keeps them talking to you until someone is free to help.

From $299/mo

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In short

Missed-call text-back is an automation that sends a text message to anyone whose call you could not answer, within moments, so the conversation continues instead of going to a competitor. Speed-to-lead extends the same idea to web forms and ad leads. FIMM sets up the texting, puts every lead into your CRM, runs a short sequence you approve, sent where consent allows and stopping when the person replies or opts out, registers your number for business texting (10DLC) and records consent.

Missed-call text-back Speed to lead SMS follow-up 10DLC CRM GoHighLevel
What we build

What we build.

A

Instant text-back

A missed call triggers a short text from your business number asking how you can help, written in your voice. The reply thread is visible to your whole team in one inbox.

B

Form and ad lead response

Website forms, Google and Meta lead forms and directory enquiries get the same instant reply, so every new lead hears from you while they are still interested.

C

CRM capture

Each caller or form lead becomes a contact in your CRM with source, time and conversation attached. We work with HubSpot, GoHighLevel, Zoho, Jobber, ServiceTitan and others, or set up a simple CRM if you have none.

D

Approved follow-up

If a lead goes quiet, a short sequence you approve follows up by text and email, sent where consent allows, stopping when the person replies or opts out.

E

10DLC registration and consent

We register your number for business texting (10DLC) and record consent, add consent language to forms, and honour STOP and opt-out requests automatically. Canadian lists get CASL-style consent records.

F

Optional AI replies

An AI assistant can answer common questions by text and offer booking times, handing the thread to a person whenever the question needs one.

How it ships

How speed-to-lead gets set up.

The longest step is usually carrier registration, so we start it first and build the messages and connections while it is reviewed.

01

Register

We set up your texting number and submit 10DLC brand and campaign registration where required.

02

Write

We draft the text-back message and follow-up sequence with you, including consent and opt-out wording.

03

Connect

Phone system, forms and CRM are connected, and every path is tested with real calls and submissions.

04

Run

We watch delivery and replies each month and adjust messages and timing as needed.

Frequently asked

Common questions.

How does missed-call text-back work?
When a call to your business number goes unanswered, the system sends the caller a text from that same number within moments. They can reply by text, and your team sees the thread in one shared inbox and in your CRM.
What does it cost?
Speed-to-lead and missed-call text-back start from $299 per month, month-to-month, cancel anytime. Texting usage and carrier fees are third-party costs and are billed separately.
What is 10DLC and do I need it?
10DLC is the US carrier registration system for businesses texting from ordinary local numbers. Unregistered business texts are often filtered or blocked, so if you text US customers you need it. We handle the registration paperwork with you.
Is it legal to text people who called us?
Replying to someone who just contacted you is generally treated differently from cold marketing, but consent rules under the TCPA in the US and CASL in Canada still apply, especially to follow-ups. We set up consent wording, opt-outs and records. We provide technical implementation and do not give legal advice.
Will it work with our current phone system?
Usually. Many business phone and VoIP systems can forward missed-call events, and if yours cannot, we can provide a tracking number that rings through to your existing line. We check this before set-up.
How is this different from your AI lead generation service?
AI lead generation is a broader custom build covering capture, scoring and full nurture campaigns. This is a focused, monthly service that makes sure no call or enquiry goes unanswered and every lead reaches your CRM.
Can the texts be answered by AI?
Yes, as an option. The AI can answer common questions and offer appointment times, and it hands the conversation to your team for anything unusual, sensitive or ready to close.
Can we see and answer the texts ourselves?
Yes. Every thread appears in a shared inbox you can open on a computer or phone, so whoever is free can reply. Replies from your team pause the automatic follow-ups for that contact, so nobody gets a robotic message mid-conversation.
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Explore what else we build.

01

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Support agents, lead qualification, and back-office workflows that run themselves, with guardrails and human escalation.

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02

Web & SaaS

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03

Mobile Apps

Native-feeling iOS and Android products, from prototype to store, backend included.

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Let's build
something.

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